At KERALI , not only are we passionate about being an industry leader in Sustainable and High-Performance homes, we are also family run business with family values. Our core values both on site and off are focused around honesty, integrity, respect, safety and detail. We view our staff, sub-contractors and clients in the same manner.
As part of our values, we view new technology and the latest building practices to be paramount to a successful construction business, one that ensures we can provide the best service possible for our clients. Over the last decade we have carefully accumulated a skilled team of carpenters and sub-contractors whose work ethics and skills match our passion for sustainability, quality craftsmanship as well as knowledge of the latest materials and design concepts so that the final product we get to hand over is a truly high performing and functioning home that is built to last.
Clear communication is crucial for all aspects of a smooth building process, hence we have our own Client Portal which allows our clients to log in from any smart device and view their project. This portal is easy to use and includes features such as a daily log of site progress, regular photographs and a visible schedule as well as an easy means of communication between our KERALI staff and sub-contractors. It’s a singular place where all people involved in the project can communicate and view the latest documents.
We also have a “Trade Walk-Through” Day. This full day is where Kerali and each leading trade guide our clients throughout their entire project at the completion of frame stage to discuss and finalize all of the finer details. Being able to walk through and experience the space we have found to be really beneficial and allows a much easier spatial awareness when considering elements like exact power point locations, pendant lights etc.
At KERALI, clear and frequent communication is a cornerstone of our customer service. As mentioned previously, each client has their own project portal which allows access to all elements of the construction process, trades, selections, schedules etc.